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    FAQ

    The Ins And Outs of How We Do Business

    • How much do you charge per hour?
      We do not charge per hour! We charge a flat rate depending on the job and specific needs you may want. We find many companies will drag on the work and overcharge customers and we don't find that fair at all.
    • What kind of cleaning products do you use?
      We use all natural cleaning products to ensure the most safe way to have a clean house. We have many clients with children and animals that we take into major consideration when we clean. We never clean with harsh or strong products that could hurt anyone.
    • What kind of payment methods do you accept?
      We currently accept Venmo, Paypal, Cash App, Cash or Checks. Debit and Credit cards are also an option if the client is comfortable with it.
    • Are you insured if an item is lost or broken?
      We are absolutely insured! We are also more than happy to show proof of insurance to any new customers that have questions about the policies.
    • What is your cancelation policy?
      We ask that if you need to cancel a cleaning to please call, text or email us 48 hours prior to scheduled appointment. If you want to cancel the whole service contract we ask that you give us a 30 day notice. Its stated in the contract we have every client sign and gets a copy to keep.
    • How does making an appointment for an estimate/services work?
      Our favorite question! It's very simple. You can give us a call at either of the numbers listed on our website, you can send us a text or an email. Or feel free to send a message to us on here too! We will get you scheduled for a free estimate within 24 hours. We come to your house at a time that's convenient for you, during that time we'll take a look at your house and talk to you about what you're looking for. We never want to turn a client away due to financial circumstances so we'll 100% always work with you on a price that won't "break the bank" and won't have you regretting making the decision of letting us take care of your beautiful home. After that, we sit down and sign the contract which states everything that we agreed upon. You get a copy for safe keepings and we get you on the schedule that day!

    Billing & Pricing

    Find The Best Package For Your Budget

    Payments Accepted

    Currently we accept Venmo, Paypal, Cash App, Check, Cash or Debit/Credit.

    Cancellation Policy

    We ask that if you have to cancel to please let us know 48 hours prior to scheduled appointment. Either with a call, text or email. If you want to cancel the whole cleaning service contract we ask that you give us 30 days notice. 

    Satisfaction Guarantee

    The most rewarding part of our job is the amazing reviews we receive from our previous clients. See what our satisfied customers shared with us below. Think we’d be a good fit for you? Get in touch with us today. If you're unhappy with a cleaning we do for you, we will fix the problem the same day and give you a prorated cleaning the next time we come! We want all our customers to smile when they look at the work we do. Your happiness is what matters most to us!

    Dust buster's

    In our daily routine, we put a lot of thought into every little thing we do, making sure you’re getting high-quality and outstanding service. We aspire to provide you with the best professionals to ensure long-lasting results, and transparently share our process every step of the way. Browse our website for additional information about our services and see how we can be of assistance.

    Head Office
    Operating Hours

    Norwich, Connecticut 06360

    Open 24 Hours

    7 Days A Week

    Contact Information

    Tel: (860) 705-3691
    Tel: (860) 705-3843
    Email: Dustbustct@gmail.com

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